HURRICANE HELENE UPDATE – 9/27/24 at 10:45 a.m. 

HURRICANE HELENE UPDATE – 9/27/24 at 10:45 a.m. 

CURRENT OUTAGES BY COUNTY

  • Barrow – 0
  • Clarke – 229
  • Dekalb – 17
  • Greene – 121
  • Gwinnett – 9,090
  • Morgan – 1,847
  • Newton – 9
  • Oconee – 2,122
  • Rockdale – 2,166
  • Walton – 2,553

TOTAL OUTAGES: 17,151

RESTORATION PROGRESS

We’ve identified 12 broken poles that need replacement. Replacing a broken pole is a complex process involving multiple steps: de-energizing the line, removing damaged equipment, setting the new pole and reattaching hardware and lines. This careful process ensures safety and reliability.

 Learn more about our pole replacement process here.

PUBLIC SAFETY REMINDERS

  • AVOID DOWNED LINES: Stay clear of all downed power lines and trees/limbs that may be in contact with them.
  • GENERATOR SAFETY: Use generators outdoors only. Never connect to power lines. You can learn more here.
  • DON’T APPROACH OUR CREWS: For the safety of our members and of our employees, do not approach utility crews or their work areas.

RESOURCES

 


Contact Us

Call (770) 267.2505 to speak to a Customer Care Representative from Monday through Friday, 7 a.m. – 7 p.m.